Privacy Policy jdr bet — Your Information is Safe with Us

01 Scope of Privacy Policy

This Privacy Policy applies to all personal information collected, processed, and stored by jdr bet through our official website, mobile platform, and any related communication channels. This Policy covers:

• Information you provide when registering your jdr bet account.
• Data we collect automatically during your use of the platform.
• Information you provide when contacting our support team.
• Financial transaction data including deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX.
• Information collected through cookies and website tracking technologies.

This policy does not apply to third-party websites or services that may be linked from the JDR Bet platform. We encourage you to read the privacy policy of each such website separately.

02 Data We Collect

JDR Bet collects the following categories of personal data for the purposes described in this Policy:

We only collect data that is strictly necessary for the stated purposes. jdr bet does not collect sensitive data such as medical information, religious beliefs, or members' political views.

03 How We Use Your Data

JDR Bet uses your personal data for the following purposes:

• Account Management: Creating and managing your JDR Bet account, including identity verification, security settings and account recovery.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u, and CIMB Clicks, as well as managing your withdrawal of winnings.
• Service Provision: Ensuring seamless access to all JDR Bet games, including slots, live casino, blackjack, poker, lottery and sports betting.
• Security & Fraud Prevention: Detect and prevent fraudulent activity, money laundering, account abuse, and other security threats.
• Legal Compliance: Fulfilling legal obligations under Malaysian law, including KYC and AML (Anti-Money Laundering) requirements.
• Service Communications: Sending important notifications relating to your account, transactions, changes to terms, and security updates.
• Marketing (with consent): Sending promotional information, bonus offers, and the latest jdr bet news — only to members who have given their consent.
• Responsible Gambling: Monitoring gaming behaviour to identify signs of addiction and provide appropriate assistance.
• Platform Improvement: Analysing usage patterns to improve the functionality, design and user experience of the JDR Bet platform.

04 Basis for Data Processing

JDR Bet processes your personal data based on the following grounds recognised under Malaysia's PDPA:

• Contract Performance: Processing necessary to fulfil the agreement between you and JDR Bet — including account management and financial transaction processing.
• Legal Obligation: Processing required to comply with Malaysian law, including identity verification and financial reporting obligations.
• Legitimate Interests: Processing for security, fraud prevention, and service improvement purposes that does not adversely affect your fundamental rights.
• Consent: For marketing and promotional communications, we rely on the explicit consent you provide during registration or subsequently through your account settings.

You have the right to withdraw your consent for marketing purposes at any time, without affecting the validity of any processing carried out prior to such withdrawal.

05 Data Sharing

Jdr bet does not sell, rent or trade members' personal data to any third party. However, we may share your data in the following limited circumstances:

• Payment Providers: Required transaction information is shared with authorised payment providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX banking institutions (Maybank2u, CIMB Clicks) solely for the purpose of processing your transactions.
• Technology Service Provider: Third-party technical service providers who assist in operating our platform (such as cloud computing services and security systems) are bound by strict confidentiality agreements.
• Legal Authorities: JDR Bet may disclose data to Malaysian authorities where required by law, court order, or a valid law enforcement investigation.
• Business Transfer: In the event of a merger, acquisition or transfer of JDR Bet assets, member data may be transferred to the successor entity — with prior notice given to members.

06 Cookies & Tracking Technologies

The JDR Bet platform uses cookies and similar tracking technologies to enhance your user experience. The following are the types of cookies we use:

• Essential Cookies: Required for core platform operations — such as maintaining your login session and ensuring account security. These cookies cannot be disabled.
• Performance Cookies: Collects information on how you use the JDR Bet platform (pages visited, time spent) to help us improve our services. This data is collected in aggregate and anonymised form.
• Functional Cookies: Saves your personal preferences such as language, display settings, and game preferences to deliver a more personalised experience.
• Marketing Cookies: Used (with your consent) to display relevant content and offers to you. You may opt out of these cookies through your browser settings.

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the JDR Bet platform.

07 Data Storage & Security

JDR Bet implements comprehensive technical and organisational security measures to protect your personal data:

• Encryption: All data in transit is secured with 256-bit TLS/SSL. Sensitive data at rest is encrypted using AES-256.
• Access Control: Least privilege principle — only staff who require access to perform their duties are granted permission.
• Security Audits: Regular penetration testing and security audits are conducted by independent third parties.
• 24/7 Monitoring: An active threat detection system that monitors for suspicious activity around the clock.
• Incident Response Plan: jdr bet has a comprehensive incident response procedure in place. In the event of a data breach, we will notify affected members within 72 hours.

Data retention periods are as follows:

• Active Account Data: Retained for the duration of the active account and 5 years after account closure (legal compliance requirement).
• Transaction Records: Retained for 7 years in accordance with Malaysian financial legal requirements.
• Security Logs: Retained for 12 months for investigation and audit purposes.
• Marketing Data: Deleted within 30 days of an unsubscribe request.

08 Your Rights

As a JDR Bet member, you have the following rights regarding your personal data under Malaysia's PDPA:

To exercise any of the above rights, please contact us at support@jdrbet.im with the subject line "Personal Data Rights Request". We will process your request within 14 business days.

09 Children's Data

The JDR Bet platform is intended solely for individuals aged 21 years and above. We do not knowingly collect or process personal data from individuals below that age.

Should we discover that personal data belonging to an individual under the age of 21 has been collected without proper age verification, we will immediately:

• Closing the relevant account immediately.
• Remove all associated personal data from our systems.
• Refunding any available balance (if applicable) through an appropriate method.

10 Links to External Sites

The JDR Bet platform may from time to time contain links to third-party websites or services. This Privacy Policy applies solely to the JDR Bet platform and does not cover the privacy practices of those external websites.

JDR Bet has no control over the content, privacy policies or security practices of third-party websites. We recommend reading the privacy policy of every website you visit before providing any personal information to them.

11 Privacy Policy Amendments

Jdr bet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies. Whenever this Policy is amended, we will:

• Updating the "Last Updated" date at the top of this document.
• Sending email notifications to all registered members at least 7 days before the material changes take effect.
• Displaying a clear notice on the JDR Bet platform homepage.

Your continued use of the JDR Bet platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed.

12 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way jdr bet handles your personal data, please contact us through the following channels:

• Email: support@jdrbet.im (subject: "Privacy Policy Enquiry")
• Live Chat: Available 24 hours a day, 7 days a week via the jdr bet platform
• Response Time: Within 48 business hours for email; instantly for live chat

We are committed to addressing every enquiry seriously and transparently. If you are not satisfied with our response, you have the right to file a complaint with Department of Personal Data Protection Malaysia under the Ministry of Digital.